Privacy

Escorpi Privacy and Cookie Policy

This privacy policy explains how we collect and process your personal data.  Personal data, or personal information, means any information about an individual from which that person can be identified. This includes information that you tell us, what we learn from you and the choices you make about the marketing you want us to send to you. This policy explains how we do this, what your rights are and how the law protects you.

We do not knowingly collect data relating to children.

WHO WE ARE AND HOW YOU CAN CONTACT US

www.escorpi.com is a site operated by FIRA LONDON LTD ("We"). We are registered in England and Wales under company number 12314020 and have our registered office at 126 Finchley Road, NW3 5HT. We are a limited company trading under the name FIRA LONDON LTD..

To contact us, please email t@escorpi.com.

Our representative for all queries in relation to this policy and your data protection rights is the Head of Marketing.

References to Website shall mean our website at www.escorpi.com.

WHY DO YOU NEED MY INFORMATION?

When you use our Website or other services, we may collect and use your information in several different ways. The main reasons are:

  • to perform the requested service or  contract with you;

  • to comply with our legal obligations

  • for our legitimate business interests, which may include but not be limited to, provide information on our shows and services and analyse the use of our websites and services to continually improve your customer experience and our business: and

  • you have provided consent for us to collect and process your personal information

Please note that if you choose not to share your personal information with us, or refuse certain contact permissions, we may not be able to provide you with some services that you have asked for.

WHERE WE COLLECT YOUR PERSONAL INFORMATION FROM

Generally, we collect your information when you decide to interact with us.

We may collect personal information about you in the following ways:

Data you give to us:

  • Data you give to us when you register to purchase Goods from us either via our Website, over the phone or in one of our pop up stores

  • When you talk to us on the phone or one of our pop up stores

  • When you use our Website

  • When you write emails or letters to us with any queries or complaints 

  • If you sign up to our promotions, events or newsletter

  • When you give us feedback

 

Data we collect when you use our services:

  • Payment and transaction data

  • Profile and usage data, including data we gather from the devices you use to connect to those services such as computers and mobile phones, using cookies (please see our cookies policy below) and other internet tracking software

Data from third parties we work with:

  • Social networks

  • Public information sources, such as Companies House if you are a business

  • Agents or contractors working on our behalf (such as our CRM Partner, Newsletter Distributor, Mailing House, online payment gateway provider)

  • A friend of yours

3. Data we collect about you

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity data – name, username, title, and date of birth

Contact data – billing address, delivery address, email address or telephone numbers

Financial data – payment card details

Transaction data – details about payments to and from you and other details of products and services you have purchased from us

Technical data - internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website

Profile data – your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses

Usage data – information about how you use our website, products and services

Marketing and communications data – your preferences in receiving marketing from us and our third parties and your communication preferences

We do not collect any special categories of personal data about you. This includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

4. How we use your personal information

Your privacy is protected by law.

We are only allowed to use personal information about you if we have a legal basis to do so, and we are required to tell you what that legal basis is. We have set out in the table below: the personal information which we collect from you, how we use it, and the legal ground on which we rely when we use the personal information. 

In some circumstances we can use your personal information if it is in our legitimate interest to do so, provided that we have told you what that legitimate interest is. A legitimate interest is when we have a business or commercial reason to use your information which, when balanced against your rights, is justifiable. If we are relying on our legitimate interests, we have set that out in the table below.